Terms & Conditions
BEFORE YOU ORDER
The 5% web discount does not apply to Exmoor Trim or Genuine Land Rover products and is only applicable online.
Some items listed on our website are made to order and not necessarily in stock. This can lead to longer wait times before dispatch.
If you are unsure, please call us on 01905 451 506.
NEW INTERNATIONAL CUSTOMERS
First time orders must be made via a 3D secure payment (through the website) or bank transfer for security purposes.
You may recognise a 3D secure payment as:
'Verified By Visa' (VISA)
'Securecode' (MasterCard)
'SafeKey' (American Express)
'J/Secure' (JCB International)
MM4x4 reserve the right to refuse the sale and refund any payment in full.
NEW UK CUSTOMERS
First time orders must go to your billing address.
First time orders without a 3D secure payment must be paid via bank transfer.
You may recognise a 3D secure payment as:
'Verified By Visa' (VISA)
'Securecode' (MasterCard)
'SafeKey' (American Express)
'J/Secure' (JCB International)
MM4x4 reserve the right to refuse the sale and refund any payment in full.
BANK TRANSFERS (BACS)
For our bank transfer details, please contact us: 01905 451 506 | kate@mm-4x4.com
PAYPAL
All orders must be delivered to the PayPal registered address, i.e., not collected in the MM4x4 shop or delivered to another address.
To ask any questions regarding payments, please contact us: 01905 451 506 | kate@mm-4x4.com
GENERAL
These are MM4x4's online store terms and conditions of sale to which all online purchases are subject. We reserve the right to change these terms and conditions at any time without notice. It is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
VAT is currently chargeable at 20% on all items except books in the UK. All products are including VAT (where applicable). Where applicable this will automatically be calculated before you submit your order when you go to the checkout page on our secure server.
MM4x4 will confirm receipt of your order by sending an email to you using the address you supplied when registering with our website. This email is only an acknowledgement and does not constitute legal acceptance by us of your order.
All items are normally in stock and available for dispatch within 24 hours of receiving your order, Items not currently in stock can normally be sourced within 24 hours. In the rare event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
All items are priced in UK pounds. If you live outside of the UK, a currency changer is provided in the top right navigation bar.
MM4x4 shall be under no liability for:
- Any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partially caused whether directly or indirectly by circumstances beyond its reasonable control,
- Any consequential, indirect or special loss or damage,
- Any financial loss due to fluctuating exchange rates,
- Any loss of profit, income, revenue, anticipated savings, contracts, business in the event of incorrectly supplied goods.
RETURNS POLICY
Returns:
If you change your mind about a part, please return it to us in the original packaging within 14 days of purchase. You will be asked to provide the original purchase invoice and the part must not have been fitted or used. Should the part pass inspection, we will endeavour to refund you within 14 days of return.
Faulty Items:
If you suspect that a part is faulty and it is still within the warranty period, please return it to use in the original packaging as soon as you can. You will be asked to provide the original purchase invoice. Any potentially faulty parts are sent back to the supplier for inspection prior to issuing a refund or replacement. Please be aware that this can take a matter of weeks. If a replacement is urgently required, it will need to be purchased until a credit can be issued. MM4x4 will not be liable for any consequential, indirect or special loss or damage.
Returns can be processed over the counter or via post. If you opt to post your item(s) back to us, you will need to contact us to get a returns number:
01905 451 506
dispatch@mm-4x4.com
This returns number should be written clearly and sent back with the goods, along with the reason for the return. We recommend keeping proof of postage. If you wish to organise a collection, please contract us using one of the methods above and we can organise a courier to collect (they will have your returns number).
Please note: MM4x4 do not take responsibility for loss of goods or damage to goods during transit to our premises. Upon inspection, if a part is found to be free of fault, we do not refund delivery charges an may charge for collecting the goods.
VEHICLE SALES WARRANTY
Unless otherwise stated all of our vehicles are sold with 3 months parts and labour warranty on major parts only.
Items covered include (but are not limited to): engine, turbo, gearbox, transfer box, propshafts, differentials, brake calipers, handbrake module, air compressor, cooling system, drive shafts.
Items not covered include (but are not limited to): electric window motors, radios, satellite navigation systems, entertainment systems, reverse cameras, central clocking, parking sensors, air conditioning.
COMPANY INFORMATION
This does not affect your statutory rights.
MM4x4 website operated by:
MM4x4
Droitwich Road
Martin Hussingtree
Worcester
WR3 8TE
A privately owned company since 1950.
VAT Number: 275 1915 45